Mary: "Dr. Grumpy's office, this is Mary."
Mr. Azz: "Yeah, I need to see Dr. Grumpy urgently today."
Mary: "Sir, you had a 10:00 appointment this morning, and didn't show up..."
Mr. Azz: "I know that. Obviously, I wasn't able to make it. But I still need to get in today."
Mary: Well, the rest of our slots are booked today. We can see you tomorrow at..."
Mr. Azz: "Maybe you didn't hear me. I said I want to be seen TODAY! So give me an appointment!"
Mary: "Sir, you had an appointment today, and you missed it. We don't have another. The best I can do is tomorrow."
Mr. Azz: "Screw this. Tell the doctor he's fired. I'm going to find a practice that helps people who need it."
Mary inside her head: "Maybe you didn't hear me. I said GOOD RIDDANCE!"
ReplyDeleteGood. Maybe you and Mary will never have to deal with this dude again!
ReplyDeleteI had something similar happen to me once. I had a patient call for an urgent matter. She no-showed for the appointment. She called back and I was able to squeeze her in at the end of the day. She no-showed AGAIN. TWICE on the same day! She came in the next day for her "urgent" problem- a cold. I handed her a discharge letter as I finished up with her visit.
ReplyDelete"Don't let the screen door hit you on your way out..."
ReplyDeleteGod help us, If I have to write another script for Mary, I want on payroll:
ReplyDeleteHere it is,
Pissed of Patient, Mr. Rage: I have to be seen today.
Mary: Ok , I will squeeze you in at 2PM, but it might throw the schedule off and you might have to wait awhile.
Mary at 5PM to Mr. Rage: The Doctor will see you now
You guys are nice, if you no show at our office you don't get in that week. Plus saying you're leaving the practice is NOT a threat. Chances are we've been hoping you'd leave for a while now.
ReplyDeleteLove your grumpy posts! Very comical! Looking forward to more.
ReplyDeletedndoda
ReplyDeleteHow very rude of you not to realize your world revolves around Mr. Azz.
ReplyDeleteP.S. You haven't blogged about Craig's hair in some time. I trust you haven't done anything rash like cutting off his supply of hair products. We ran out of gel once and my son had a meltdown and refused to go to school that day. I would spare you the horror. He grew up and became a Marine and STILL spends 45 minutes gelling 1/8" of hair.
Mary has the patience of a saint.
ReplyDeleteHe's very lucky Mary offered him any appointment, at all.
ReplyDeleteTo be fair, he DOES sound like someone in need of help.
ReplyDeleteI had a doctor's appointment today. Got there just to have them tell me that the dingbat who talked to me and gave me the freaking appointment card didn't enter the appointment into the dang computer. As a result, they couldn't see me today. Better yet, they refused to see me for another whole week. (The HR director is going to hate me by the time I'm done talking to him tomorrow.) Needless to say, I am NOT in a good mood. So, Mr. Azz, you can take your arrogant, entitled attitude and shove it!
ReplyDeleteWhew, I feel better now. Sorry for post jacking like this.
I arrived at my dermatologist's
ReplyDeleteoffice today 40 minutes early; only sat 5 minutes before I was taken in for Moh's surgery. That is how you do it. I even got free salve! I paid with cash; got small discount. They like me and I need them.
another sign of the times:
ReplyDeleteclueless self absorbtion, immediate gratification,
unrealistic sense of self-worth
not limited to teen-agers any more...
"another sign of the times:
ReplyDeleteclueless self absorbtion, immediate gratification,
unrealistic sense of self-worth
not limited to teen-agers any more..."
SOOOOO true!
Dr G, somehow I don't think being fired by this guy is going to break your heart. :P
ReplyDeleteI used to be a Mary. I have heard that a thousand times. Hard to believe.
ReplyDelete