Friday Night, 10:35 p.m.

"Hi, I saw Dr. Grumpy in 2007 or so, and had hurt my neck back then, and physical therapy helped. Anyway, I hurt it today carrying a bunch of boxes that my wife just HAD to get on Black Friday, and some asshole pushed me out of the way in the Wal-Mart toy section, and so I'd like to get some more therapy. It's hurting a lot right now, and I thought maybe there was a 24-hour therapy place you could send me to. Also, my internist said I'm due for a cholesterol panel, and something else to check my liver because I take a pill for my cholesterol, it's one with a long name, and maybe you could order those labs for me, too."