Wednesday, July 29, 2009

Attention Patients

Leaving the following voicemail message for my nurse is NOT helpful:

"I have pain! Please call me back!"

If this was you, leaving your name and/or phone number in the future would be helpful. We do not have caller ID (if we did my staff wouldn't answer the phones at all).
at

7 comments:

  1. PegJuly 29, 2009 at 12:42 PM

    Your patients are nuts!

    ReplyDelete
  2. AnonymousJuly 29, 2009 at 2:41 PM

    Does your answering message specifically ask the patients to leave their name and number? It seems to happen to you a lot....

    ReplyDelete
  3. Grumpy, M.D.July 29, 2009 at 2:45 PM

    Yes, it clearly states that.

    ReplyDelete
  4. AmandaJuly 29, 2009 at 3:05 PM

    Now, now, if the phones had Caller I.D., surely your staff would go ahead and answer regardless of who was on the other line. They're doctors' employees, not lawyers'.

    Don't ask me how I know what I know about legal secretaries...

    *wandering off, attempting to look innocent, and reciting to herself "Your past is not your present!"*

    ;)

    ReplyDelete
  5. AnonymousJuly 29, 2009 at 3:40 PM

    it was me. please call me. I'm in pain. thanks.

    ReplyDelete
  6. ER's MomJuly 29, 2009 at 4:51 PM

    Caller ID is why I cuss as soon as I see the call center's number pop up on my cell.

    ReplyDelete
  7. AnonymousJuly 29, 2009 at 6:29 PM

    I'm in so much pain, trying to decide what school district to send my kids to. Please help me Dr. Grumpy! I'll wait by the phone.

    ReplyDelete

So wadda you think?