Okay, my office is closed for the holiday, but that didn't stop this bright lady from calling and leaving a message on my office voicemail this afternoon:
"Hello. I'd like my husband to see Dr. Grumpy. Could someone please call me back to tell me what phone number I should call when your office is open so I can make an appointment for him?"
She didn't leave a phone number, either.
I get that all the time!!! I'm an Account Manager for an insurance agency and a client will call and leave a voice mail and just say "This is Steve, I'm at the DMV and I really need my auto id cards so I can register my truck, can you give me a call immediately please!" Ummm, you left no phone number Steve and you unfortunately are not the only client I have named Steve!!
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